Updated February 22nd, 2024 by Margot Sylvain

Samples Release / February 22nd, 2024

 🗓 released February 22nd ✅ Samples flag display In Samples Manager, the column Flag helps you get a quick overview of your samples requests or reservations, along with the importation method or its link to Master List.  We updated the information display for Requests and Reservations to help you better understand your samples availability and bette...

0 min reading time
Updated February 21st, 2024 by Margot Sylvain

Samples Release / February 21st, 2024

 🗓 released February 21st ✅ DMARC instructions The instructions to help you check your DNS record have been updated to reflect the new mandatory DMARC parameter. DMARC is also checked when validating your DNS record.  Read more about Preventing your emails from going to SPAM right here.   ...

0 min reading time
Updated April 26th, 2024 by Margot Sylvain

Samples Release / January 18th, 2023

 🗓 released January 18th ✅ Sample Location update (export/import & FTP) Current Location is a new field which will be available in Export for Updates and can be imported back. In the default template it will appear before Images as order of columns. This new field will be available in 4 maps : Inventory From Master List, Imported From Master Lis...

0 min reading time
Updated September 18th, 2023 by Margot Sylvain

Phone number in Contacts

To help you store valid phone numbers from your Contacts, you can set up the mobile phone number fields in Contacts to be a valid international mobile number.  When creating or editing a Contact manually, this will activate a validation process checking the number provided has a country code and the correct number of digits. This same validation wou...

0 min reading time
Updated April 5th, 2023 by Margot Sylvain

Samples Release / April 4th, 2023

 🗓 released April 4th ✨ Send-out report new filters Ship from Company and Sender fields are now filters available in the Send-out report, allowing you to better understand and analyze your send-outs.  ✨ Location attribute In the Location Editor, you can add a location Sort Order. This location sort order can then be used in your Delivery Memo templa...

0 min reading time
Updated March 17th, 2023 by Margot Sylvain

Samples Release / March 17th, 2023

 🗓 released March 17th 🐞 Return & Current Location When returning directly from Send Out Manager Location was not cleared for departments that have the setting “Clear Current Location” ON. We fixed it. ...

0 min reading time
Updated October 23rd, 2023 by Margot Sylvain

Samples Release / October 18th, 2023

 🗓 released October 18th ✨ Unique Sample in placed send out If you only have one sample in your send out and you've linked placements to it, the sample will be automatically tagged in the placement and marked as placed.  Learn more about tagging samples here.   🐞 RSVP status The Rsvp Feedback field will no longer allow null values.  ...

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Updated November 9th, 2023 by Margot Sylvain

Samples Release / November 9th, 2023

 🗓 released November 9th ✨ Measure the Impact of your Samples Activations Get the Media Impact Value of your samples by linking Discover placements to your Samples activations.  You often rely on samples to generate media placements through magazines, stylists, celebrities, and influencers. Harness Launchmetrics' seamless integration of Samples and ...

0 min reading time
Updated November 15th, 2023 by Margot Sylvain

Samples Release / November 15th, 2023

 🗓 released November 15th ✅ FTP - “Uploaded by” information To help you better monitor your FTP imports, we added an “uploaded by” column to identify who imported the file. For generic FTP users, the uploaded by column will display  “FTP upload” This will be applied to any new import going forward.       ...

0 min reading time
Updated September 18th, 2023 by Margot Sylvain

Samples Release / September 18th, 2023

 🗓 released September 18th ✅ Find Sample with Mobile App The Sample Manager option “Locate Sample with Mobile App“ was renamed to “Find Sample with Mobile App“   🐞 Fix: Media Report image The image for an empty Media Report has been fixed. Learn more about how to manage Sample placements and run a Media Report right here.    🐞 Fix: Look Calendar sho...

0 min reading time
Updated November 23rd, 2022 by Margot Sylvain

Contacts Release / November 23rd, 2022

 🗓 released November 23rd ✨ Possibility for Contact first name to be optional First name will be visible in Contact Field Manager and can be marked optional. Either first or last must be required. In order to make First name optional, first mark Last as Required. ✅ Remove SPF dependency SPF is no longer a requirement for spam validation so we remove...

0 min reading time
Updated April 11th, 2023 by Margot Sylvain

Samples Release / February 13th, 2023

 🗓 released February 13th ✨ FTP Processing : Department & External Serial We created a new FTP Map that can process samples inventory updates by Department + External Serial. It supports the same fields as regular Inventory Update FTP Map, but the sample identification (and thus the bare minimum set of required fields) will be done by Department...

0 min reading time
Updated December 19th, 2023 by Margot Sylvain

Contacts Release / December 19th, 2023

 🗓 released December 19th ✨ Streamlined Filtering in Contact Manager We are thrilled to announce a significant enhancement to your Contacts experience with the introduction of enhanced filtering capabilities in the Contact Manager. Now, you can enjoy a more efficient and focused search for contacts based on your specific criteria. Key Feature: Conne...

0 min reading time
Updated September 6th, 2023 by Margot Sylvain

Samples Release / September 6th, 2023

 🗓 released September 6th ✨ Opportunity Details Better understand your sample activations with the new Opportunity details section. When fulfilling a request or confirming a send out, the more information you have about the opportunity, the better you can organize your sample deliveries. To help you optimize your samples management we revamped the E...

0 min reading time
Updated October 24th, 2023 by Margot Sylvain

Lock your Events iOS app to a single event

When managing your event check-in, you may have people assisting or participating in the check-in process who are not part of your core team. If you have privacy concerns around other events you are managing, this feature allows you to lock the interface so that the person who is helping you to check-in, can only access a single event. How to lock y...

0 min reading time
Updated December 27th, 2023 by Margot Sylvain

Suppression List vs Unsubscriptions vs Permanent Failures

Clarifying Definitions Recipient: The person receiving the email sent from the client (Dior, KCD etc) using our system. Sender: The client using our system to send the email (Dior, KCD etc). Email: Email is being sent using the launchmetrics system e.g. An invite to Dior's S/S20 fashion show using Events Mailings.     Article Summary There are two w...

5 min reading time
Updated March 20th, 2024 by Margot Sylvain

Suggested Placements in Samples

Suggested Placements are simply placements that the system suggests based on information that you provide in your Send Out, the Opportunity Details. We display up to 5 placements, matching at least the Target Voice or Publication, sorted by their relevance to the keywords extracted from the send out opportunity details.   The keywords used are the M...

0 min reading time
Updated December 20th, 2023 by Margot Sylvain

Samples Release / December 20th, 2023

 🗓 released December 20th ✨ Voice Panel & Samples Activations We are thrilled to introduce a groundbreaking beta feature that takes your Samples activation strategy to the next level – Voice Panel! Replacing the Voice Hover, this feature provides a comprehensive understanding of Voices in the context of your brand.   Explore the Power of Voice P...

1 min reading time
Updated November 23rd, 2022 by Margot Sylvain

Samples Release / November 23rd, 2022

 🗓 released November 23rd ✅ Clarifying errors when copying inventory When copying from inventory, the required fields may differ between Master List and Inventory levels. Until today, errors messages were too generic to help fix issues. Therefore, we worked on making these errors easily understandable....

0 min reading time
Updated July 28th, 2023 by Margot Sylvain

Pairing a bluetooth printer to your Samples mobile app

With the 1.3 version of the Sample iOS app, you can now print sample labels directly from your phone.  This works with any bluetooth capable printers including mobile or desktop printers.  To pair your Bluetooth printer: Turn your printer ON. Go to your iOS device’s Settings page > Bluetooth. Make sure the Bluetooth toggle is turned ON If your pr...

1 min reading time
Updated April 5th, 2023 by Margot Sylvain

Events Release / April 4th, 2023

 🗓 released April 4th ✅ Improve context change When working on multiple events on multiple tabs, some of the actions would not go through and you would be redirected to the last active event, causing confusion. We are now passing the event id in the different menus, allowing you to work on multiple events simultaneously on multiple tabs. Every actio...

0 min reading time
Updated April 9th, 2024 by Margot Sylvain

Events Release / April 8th, 2024

 🗓 released April 8th ✅ Guest limit set to 0 An invitee with zero guests allowed will now display “0” in the guest limit instead of “None”   🐞 Bug Fix We made error/success messages visible event if the table floating headers are active or visible  ...

0 min reading time
Updated September 18th, 2023 by Margot Sylvain

Contacts Release / September 18th, 2023

 🗓 released September 18th ✨ Phone number field To allow you to collect valid phone numbers, we added a new field type for the Mobile Contact field. Learn more here.   ...

0 min reading time
Updated November 9th, 2023 by Margot Sylvain

Measuring Impact of your Sample Activations Overview

Request the add-on Measuring the impact of your samples activation is available if you have a seat in Samples and Discover along with the necessary add-on. Contact your sales representative to activate it.      In today's fashion, luxury, and beauty industries, brand visibility and value play a crucial role in driving success. Brands often rely on s...

1 min reading time
Updated December 8th, 2022 by Margot Sylvain

Contacts Release / December 8th, 2022

 🗓 released December 8th ✅ Remove empty Voices hover While hovering on your contacts to get their Voices data, some of the hovers were empty. We fixed this and empty hover will not show anymore. ...

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Updated June 21st, 2023 by Margot Sylvain

Samples Release / June 21st, 2023

 🗓 released June 21st 2023   ✅ Duplicate FTP Maps We have added a duplicate option for your FTP map rules to ease your Samples import creation.   This map will be Inactive at first. To make it available on the FTP, you must review it and make any changes to fields/defaults. Then Edit the map, give it a final name, and change the status to Active....

0 min reading time
Updated December 22nd, 2022 by Margot Sylvain

Samples Release / December 21st, 2022

 🗓 released December 21st ✅ Import images via API using external URL Before today, there was no way to import images via API using a URL provided by the user.  The user had to :  Drop images into the images API endpoint Get a LM URL back Update/Create the Masterlist/inventory with that URL We're very pleased to announce that is time is gone! You can...

0 min reading time
Updated February 1st, 2023 by Margot Sylvain

Samples Release / February 1st, 2023

 🗓 released February 1st ✅ RFID Printing We saw that some users had problems with RFID printing because they do not have the edit privilege.  We bypass the permission, and allow the RFID commissioning to happen from both web and mobile for these users. ✅ Excel export - out to field When downloading reporting in excel including the “out to” field, as...

0 min reading time
Updated September 18th, 2023 by Margot Sylvain

Samples iOS Release / September 2023

 v9.29 released September 2023 ✅ Bulk update Samples location Working from your warehouse and moving samples around? Do you need a quick way to change the location of multiple samples at once? This is now possible with the Update location available from your Samples iOS application. Please note the "Locate" page has been renamed to “RFID Sample Find...

0 min reading time
Updated August 21st, 2023 by Margot Sylvain

Setting up RFID scanner

⚠️ Important Hardware setup is a mandatory step before trying to connect the scanner to your Samples application.  Launchmetrics is not responsible for the device configuration and setup, please refer to your hardware provider and partner. Launchmetrics support the Zebra RFD8500 w/ 2D Imager RFID scanner     Using the Zebra RFD8500 w/ 2D Imager RFID...

0 min reading time
Updated March 14th, 2024 by Margot Sylvain

Events iOS Release / March 2024

 🗓 Events iOS app version 2.13.0 (2326) released on March 2024 ✨ Seat your invitees faster When organizing big events, you usually have a team of people managing the onsite check-in during the event, but you also have people dedicated to seating down the invitees. You must seat your invitees as fast as possible to provide a high-end experience for y...

0 min reading time
Updated May 2nd, 2024 by Margot Sylvain

Setting up a RFID scanner

  How to set up your RFID scanner? Supported devices Launchmetrics is not a hardware expert or supplied, nor an RFID one. Therefore please refer to your RFID partner for device compatibility or hardware purchase and support. Launchmetrics supports two RFID scanner models: the Zebra RFD8500 and the Zebra RFD40. For any other scanner, please contact y...

1 min reading time
Updated February 8th, 2024 by Margot Sylvain

Events Release / February 8th, 2024

 🗓 released February 8th ✨ Update the invited by field for multiple invitees To help you better and faster manage your invitee list, we introduced a queue option to bulk update the "invited by" field. Your browser does not support HTML5 video.  ...

0 min reading time
Updated January 11th, 2024 by Margot Sylvain

Samples Release / January 11th, 2024

 🗓 released January 11th ✨ Drag-and-drop sample images We're thrilled to announce that you can now easily add images to your samples, by simply dragging and dropping images in Samples Manager!  Learn more about how to use this new feature right here.  Your browser does not support HTML5 video.    ...

0 min reading time
Updated December 18th, 2023 by Margot Sylvain

Samples Release / December 13th, 2023

 🗓 released December 13th ✅ Location update field On the Sample Manager page, you can now add the location update field in your results layout preferences and export files.  The field won't be present by default but needs to be manually added to your layout.     ✅ Sort your samples by location On the Sample Manager page, you can now sort your sample...

0 min reading time
Updated April 26th, 2024 by Margot Sylvain

Events iOS Release / April 2024

 🗓 Events iOS app version version 2.13.1 (2333) released April 2024 ✨ Assign seat from iPhone To meet our objective to make iPhone and iPad experience more and more similar, and to help you manage the unexpected during an event, we are now allowing seating assignments directly from your iPhone. 🐞 Bug Fix   AD     AD   Resolves an issue where you cou...

0 min reading time
Updated April 26th, 2024 by Margot Sylvain

Events Release / April 23rd, 2024

 🗓 released April 23rd 🐞 Bug Fix Hide Add From Invitee List for automated event emails. As these emails are sent automatically, you should not be able to manually add recipients.     ...

0 min reading time
Updated July 28th, 2023 by Margot Sylvain

Samples iOS Release / April 2023

 🗓 Samples iOS app version 1.3 to be released April  2023 ✅ Custom RFID Scanning Range In More > Settings > Hardware > RFID Scan Gun, you can now use a slider to select a specific scanning range for your RFID scan gun. You can use it to test and validate the sensibility of your gun when scanning a full rack or box of Samples. ✅ Mobile print...

0 min reading time
Updated April 26th, 2024 by Margot Sylvain

Events Release Log

  Find all releases here: Events Release / April 23rd, 2024  🗓 released April 23rd 🐞 Bug Fix Hide Add From Invitee List for automated event e  🗓 released April 23rd 🐞 Bug Fix Hide Add From Invitee List for automated event emails. As these emails are sent automatically, you should not be able to manually add recipients.          Events iOS Release / ...

1 min reading time
Updated July 26th, 2023 by Margot Sylvain

Installing a USB Printer (PC)

Download Zebra Printer Setup Utility here.  This will enable you to quickly and easily configure your Zebra industrial printers. ⚠️ This is mandatory for a smooth setup! We recommend you let the utility run while connecting the printer so it can automatically install the necessary drivers. Plug your Zebra printer(s) to your computer Verify printer(s...

0 min reading time
Updated December 7th, 2023 by Margot Sylvain

Samples iOS Release / December 2023

 🗓 Samples iOS app version v9 ✨ Renaming the Locate Samples page To avoid any confusion following the latest improvement on changing samples location via mobile, we renamed the “Locate Samples” page into “Find Samples” and renamed the “Locate queue” into “Find Samples Queue”. Get the app The latest version of the Events iOS app can be downloaded in ...

0 min reading time
Updated March 17th, 2023 by Margot Sylvain

Events Release / March 17th, 2023

 🗓 released March 17th 🐞 Event Access Logout Logging out from Event Access Account is giving "No input specified" error 🐞 Export for Updates In Invitees Manager if you had Publication Company in sort and you try to Export for Updates, an error was showing and the action failed. You can now Export for Updates even if you have a sort on Publication Co...

0 min reading time
Updated September 28th, 2023 by Margot Sylvain

Samples Release / July 9th, 2023

 🗓 released July 9th ✨ Measure the impact of your Samples activations Always dreamed of knowing the MIV generated by the samples you sent a few months ago to a magazine?  Need to measure the value generated by your PR efforts? Should you continue sending samples to this publication?  All of these questions now have an easy answer in Samples. Measure...

0 min reading time
Updated February 17th, 2023 by Margot Sylvain

Samples Release / February 16th, 2023

 🗓 released February 16th ✅ Advanced Search for Barcode The performance of the copy/paste action in the multi-search overlay has been significantly improved, allowing for thousands of barcodes to be managed in this field....

0 min reading time
Updated November 15th, 2023 by Margot Sylvain

Events Release / November 15th, 2023

 🗓 released November 15th 🐞 Temporary contact screen The screen to create a temporary contact when a mobile number is configured as a phone number is now loading properly.       ...

0 min reading time
Updated December 20th, 2023 by Margot Sylvain

Contacts Release / December 20th, 2023

🗓 released December 20th ✨ Voice Panel & Samples Activations We are thrilled to introduce a groundbreaking beta feature that takes your Samples activation strategy to the next level – Voice Panel! Replacing the Voice Hover, this feature provides a comprehensive understanding of Voices in the context of your brand.   Explore the Power of Voice Pa...

1 min reading time
Updated December 22nd, 2022 by Margot Sylvain

Events Release / December 21st, 2022

 🗓 released December 21st ✅ Hide invitees emails in export In the Default Excel template of Invitee manager, the column "RSVP Invitation Email" exposes the email address of the contact.  This posed a bit of a security risk for PR teams so we masked the emails in Invitees exports. ...

0 min reading time
Updated July 9th, 2023 by Margot Sylvain

Samples iOS Release / July 2023

 🗓 Samples iOS app version 1.3 ✅ Improved receive process With this release, the Samples iOS mobile app is now behaving like on desktop when receiving samples in your department. When scanning multiple samples from the same receiving send out, samples will be marked as checked in the delivery memo recap step. ...

0 min reading time
Updated December 12th, 2023 by Margot Sylvain

FAQ: Media Performance KPIs

How do I get Media Performance KPIs in the Voice Panel? In the activations tab of the Voice panel, you can see media performance KPIs linked to a specific Voice.   The data is linked to a Voice if this one is selected as one of the targeted Voices of your send outs.  To have the number of samples sent correctly reflected, make sure you've selected t...

1 min reading time
Updated October 24th, 2023 by Margot Sylvain

Events iOS Release / October 2023

 🗓 Events iOS app version 2.12 to be released on October 23rd 2023 ✅ New login steps Upgrade needed Monday 23rd of October, all Events users will be logged out of the platform and asked to upgrade their Events application to the latest version 2.12.  The latest version of the Events iOS app can be downloaded in the Apple App Store ↗︎. Search for Eve...

0 min reading time
Updated April 10th, 2024 by Margot Sylvain

Samples Release / April 10th, 2024

 🗓 released April 10th ✨ Collaborative Samples Management We're thrilled to announce the launch of a powerful new feature in Samples by Launchmetrics that will revolutionize how you manage your samples inventory while fostering seamless collaboration across teams!  With our latest update, introducing Limited Access User Roles, departments can now ea...

0 min reading time
Updated April 10th, 2024 by Margot Sylvain

Limited Access User Roles

    Granting Limited Access allows you to grant additional visibility to certain Users or Departments to facilitate and streamline your sample-sharing processes.  For companies that allow multiple departments to borrow samples from each other, these roles allow for a new level of visibility into your department's inventory. Rather than getting blind...

3 min reading time
Updated December 20th, 2023 by Margot Sylvain

Events Release / December 20th, 2023

 🗓 released December 20th ✨ Voice Panel & Samples Activations We are thrilled to introduce a groundbreaking beta feature that takes your Samples activation strategy to the next level – Voice Panel! Replacing the Voice Hover, this feature provides a comprehensive understanding of Voices in the context of your brand.   Explore the Power of Voice P...

1 min reading time
Updated January 2nd, 2024 by Margot Sylvain

Samples Release / December 28th, 2023

 🗓 released December 28th ✅ Search by send out type We've introduced a powerful enhancement to Samples, designed to streamline and accelerate your user experience. Now, you can optimize your search process by utilizing the newly added Send Out Type filter in both the Send Out Manager and Send Out Report.  This multi-select feature incorporates all p...

1 min reading time
Updated October 27th, 2023 by Margot Sylvain

Samples Release / October 27th, 2023

 🗓 released October 27th ✅ Creating samples with location using the API You can now create samples with location information. Unverified samples can have their location field imported via the API, allowing you if needed to manually confirm or adjust the samples' locations imported via API.      ...

0 min reading time
Updated January 24th, 2024 by Margot Sylvain

Samples API Changelog

  Released Jan 24, 2024 Added field aliases in the documentation ✅   Non-Breaking Change You can now see the field alias in the schema of the API documentation.   We also moved the deliveryType field under the sampleStatus field.    Released Dec 28, 2023 Added deliveryType in the sendouts-report response ✅   Non-Breaking Change GET /v1/sendout-repor...

5 min reading time
Updated December 20th, 2022 by Margot Sylvain

Samples Release / December 8th, 2022

 🗓 released December 8th ✅ Print without CUPS For Mac users, we simplify how you can install a USB or ethernet connected printers. No need to install CUPS drivers anymore !  Learn more →...

0 min reading time
Updated April 26th, 2024 by Margot Sylvain

Samples Release Log

Find all releases here   Samples Release / April 10th, 2024  🗓 released April 10th ✨ Collaborative Samples Management We're thrilled to annou  🗓 released April 10th ✨ Collaborative Samples Management We're thrilled to announce the launch of a powerful new feature in Samples by Launchmetrics that will revolutionize how you manage your samples invento...

2 min reading time
Updated January 11th, 2024 by Margot Sylvain

Uploading Sample Images

Samples images Adding images to your samples in Launchmetrics is crucial for enhancing your content's visual appeal and overall effectiveness. Images provide a dynamic and engaging element, allowing your audience to understand better the aesthetic and features of the products or samples you're showcasing. This is very useful when you're searching fo...

3 min reading time
Updated February 1st, 2023 by Margot Sylvain

Events Release / February 1st, 2023

 🗓 released February 1st ✅ QR Code We improved our QR Code image quality in Events mailing. ...

0 min reading time
Updated January 2nd, 2024 by Margot Sylvain

How to Link Placements to Send Outs manually

Request the add-on Measuring the impact of your samples activation is available if you have a seat in Samples and Discover along with the necessary add-on. Contact your sales representative to activate it.    If you're trying to manage your sample placements at any point and the suggested placements are not the correct ones you're looking for, you c...

1 min reading time
Updated April 9th, 2024 by Margot Sylvain

Samples Release / April 8th, 2024

 🗓 released April 8th ✅ Manufacturer without country To avoid seeing a useless coma after the Manufacturer code, the system now allows creating a company with a manufacturer code without a country.   ...

0 min reading time
Updated March 7th, 2024 by Margot Sylvain

Samples Release / March 7th, 2024

 🗓 released March 7th ✅ Hide archived collections when adding or editing a collection To help you keep a clean Collection list, we removed the archived collections from suggestions when adding or editing a collection.   🐞 Bug Fixes The alignment of the status column in the layout preferences of Samples manager    ...

0 min reading time
Updated January 24th, 2024 by Margot Sylvain

Samples Release / Janaury 24th, 2024

 🗓 released January 24th ✨ Search by creation method We are thrilled to introduce a dynamic upgrade to our Samples Manager page, empowering users with enhanced capabilities for streamlined sample import management and troubleshooting.  With this latest feature, users can now leverage two distinct filters in Samples Manager, one for Inventory Creatio...

0 min reading time
Updated December 20th, 2023 by Margot Sylvain

Samples Release / December 19th, 2023

 🗓 released month 19th ✨ Multi-Value Search We're thrilled to bring you a game-changing update to enhance your experience with Samples. Introducing the all-new Multi-Value Search feature, designed to turbocharge your sample management in the Samples Manager, Send out Manager, Send out Report, and Inventory Report. Key Features 1. Multi-Value Search ...

1 min reading time
Updated December 7th, 2023 by Margot Sylvain

Samples Release / December 7th, 2023

 🗓 released December 7th 🐞 Bug Fixes Shoot Date pre-population in Look Calendar: When creating a request via the look calendar, the request is now automatically populating the shoot date as expected ESBuild regression When exporting the seating chart, all elements are now correctly aligned  ...

0 min reading time
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