Updated May 23rd, 2022 by Jasmine O

Format your Logo for Address Label Printer (with Gimp)

Your logo needs to be formatted to fit onto the label and to be installable onto your printer The dimensions of the logo should not exceed 600 px x 100 px with max file size 1M You will need photo editing software such as Photoshop or Gimp (Free) https://www.gimp.org/downloads/ How to format using Gimp On Mac Resizing the Logo file To open your file...

1 min reading time
Updated March 28th, 2024 by Jasmine O

Searching Samples

Searching for Samples Search for samples across multiple search fields To search for a particular sample or group of samples, enter the sample details you have available and then click “Search.” The more information you enter into the search wizard, the more the system will narrow down the search. If the field you're looking to search by isn't avail...

1 min reading time
Updated March 1st, 2022 by Jasmine O

Video: Editing Multiple Samples via Excel

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0 min reading time
Updated October 12th, 2021 by Jasmine O

Galleries and Searching for Images

View Galleries Access product images to download, request, or create a moodboard. Search by tags or navigate to relevant images by refining your search by filtering:  Price Image Category Season Collection After you've located desired images, click onto the image to request the sample, download the image, or save to your moodboard.   Add to Moodboar...

0 min reading time
Updated March 15th, 2022 by Jasmine O

UK Legacy Hardware & Supplies

List of all UK Legacy hardware for Barcode and Address Label Printing Product Purchase Link 1 Purchase Link 2 Purchase Link 3 Purchase Link 4 Barcode Ink Ribbon (800132-002) Barcode Warehouse The Barcode Business Barcodes For Business  ERS Online Product Purchase Link 1 Purchase Link 2 Purchase Link 3 Purchase Link 4 Barcode Labels (880247-025D) Bar...

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Updated March 1st, 2022 by Jasmine O

Video: Creating Single and Bulk Samples

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Updated October 12th, 2021 by Jasmine O

Viewing Releases

Viewing Releases Releases will list all press releases shared in the GPS Radar community. You can filter through by release type on the left side of your page. Favourite releases by clicking on the star at the left of the posted date of the release. If the release isn't relevant to you, click on the X to the right of the release subject. Click onto ...

0 min reading time
Updated April 28th, 2023 by Jasmine O

Spain Hardware & Supplies (New)

 Modelos actualizados para los nuevos clientes  Producto Enlace de compra 1 Enlace de compra 2 Enlace de compra 3 Impresora de códigos de barra (ZD410) Zebra Zebra 2 Amazon Impresora de códigos de barra  Mobile bluetooth (ZQ63) Amazon Impresora de códigos de barra  Mobile bluetooth (ZQ51) Zebra Amazon Producto Enlace de compra 1 Enlace de compra 2  ...

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Updated October 12th, 2021 by Jasmine O

Adding Information to your Images

Add/Edit/View Image Details Enter additional information about each image. Click the image you wish to edit. Click the icon on the far right side of the toolbar to view the Product Details panel. Enter all available information in the Product Details panel.  Next step: Understanding the Styles Toolbar  ...

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Updated July 26th, 2023 by Jasmine O

Troubleshooting your Barcode Printer ZD410

During the life of your barcode label printer you may experience technical difficulties that require further attention. However, before concluding you have an issue, be sure to go through the below checklist below. If the issue persists, please reach out to the Support team  Firstly, please make sure your printer is plugged into a power source and s...

2 min reading time
Updated March 1st, 2022 by Jasmine O

Video: Creating an Events Mailing (Drag & Drop Mode)

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Updated April 18th, 2024 by Jasmine O

Creating and Editing Sample Collections

Collection Editor Before you can create any samples, you'll need to pre-create your collections. A collection consists of a Designer, Season and Collection Name. For example, the below is a Collection.  Designer: Stella McCartney Collection Name: Womenswear  Season: AW22  Creating a Collection To create a Collection you'll need to hover over your ma...

1 min reading time
Updated March 14th, 2023 by Jasmine O

Requesting a new online media

Requesting a new online media In Discover it's possible to request Launchmetrics to add an online media to crawl moving forward if we do not track it. Fashion Luxury & Beauty Media Please note, not all media's can be added to our database. If the media is not related to Fashion, Luxury and Beauty it may be rejected from the list of media's to ad...

0 min reading time
Updated April 24th, 2023 by Jasmine O

Single Sign-On (SSO)

Single Sign-on SSO is an authentication method that allows a user to log in with a single credential to multiple software systems or applications; it enables the user to log-in once and access services without re-entering authentication factors. Security SSO reduces the number of logins each day and only requires one set of credentials, which streng...

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Updated March 1st, 2022 by Jasmine O

Video: Generating Send-Out Reports

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Updated October 12th, 2021 by Jasmine O

Creating a Custom Gallery

Search for and select the first group of images you wish to add to a custom gallery. Click the plus icon on the far left side of the toolbar. Choose "Create Custom Gallery" to create a new gallery. NOTE: You can select several images in a collection by clicking the first image and holding down the Shift key before clicking the last or other images. ...

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Updated March 1st, 2022 by Jasmine O

Video: Returning Samples

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Updated November 15th, 2023 by Jasmine O

System Compatibility

Use these guidelines below to check if your system meets our requirements. Computer Operating System : Windows Mac Internet Browsers: Browser Version Microsoft Edge 80 + Chrome 80 + Firefox 78 + Safari 14.1 + Mobile devices: Events iPad/iPhone – iOS 15 +Samples iPhone – iOS 15 + Network Bandwidth:  1 Mbps Broadband connection to the internet (Minimu...

0 min reading time
Updated March 27th, 2024 by Jasmine O

Galleries: FAQ

Tip: Select "Command" + "F" on your keyboard to find a keyword/question (MAC)Tip: Select "Control" + "F" on your keyboard to find a keyword/question (PC) The following article will outline common questions received for Galleries, as well as provide useful answers to them! How do I reset my Galleries login password? Navigate to “ https://portal.launc...

5 min reading time
Updated March 15th, 2022 by Jasmine O

Italy Legacy Hardware & Supplies

 List of  Modelos antiguos para clientes existentes Prodotto Link per acquisto Stampante Barcode TLP2824Plus Prodotto non più disponibile Prodotto Link acquisto 1 Link acquisto 2 Link acquisto3 Etichette per stampa Barcode (51mm x 25mm) Ferlabel Accessoriabarre Monclick Prodotto Link acquisto 1 Link acquisto 2 Inchiostro  (57mm x 74mm) Labelstore Am...

0 min reading time
Updated February 27th, 2023 by Jasmine O

Voice Focus Explained

Case study for Voice Focus pages Note:  Voice filter is applied to all graphs of your dashboard. Please keep this in mind when doing your analysis.  All graphs are clickable, when clicking you will get a view of the top 10 placements for the scope analyzed in the graph (specific date, voice type, etc). All graphs are available to download in excel M...

1 min reading time
Updated February 8th, 2024 by Jasmine O

Samples Layout Preferences

Sample Layout Preferences Layout Preferences allows you to customise which sample details are visible to you when viewing your samples.   To change your Layout Preferences: Click on “Layout Preferences” below the search Wizard. The Layout preference button will only appear once you have made a search.      “Selected Headers” lists the sample details...

0 min reading time
Updated January 17th, 2024 by Jasmine O

Send-Out Report

Send-Out Report Run reports for call-backs The Send-Out report allows you to search for your Send-outs to keep on top of your Samples whereabouts, this report is unique because it allows your to create and save a customisable template. You can use this report to search for Deliveries/Samples on loan, overdue, missing and much more! You'll find a ful...

2 min reading time
Updated April 29th, 2024 by Jasmine O

Discover: FAQ

Tip: Select "Command" + "F" on your keyboard to find a keyword/question (MAC)Tip: Select "Control" + "F" on your keyboard to find a keyword/question (PC) General Set Up The questions below are commonly asked during the Discover set up process for new users. Please work directly with your Launchmetrics Customer Success Manager to ensure you are takin...

17 min reading time
Updated January 18th, 2024 by Jasmine O

Generating Reports

Generating Discover Reports  Accessing Reports To create a Report, or to download a report recently generated by your team go to Reports in the Navigation bar and select a Focus in the dropdown. If any reports were created for Feeds in this Focus recently, any user will see them listed in the sidebar and will be able to download them directly. Else,...

2 min reading time
Updated April 18th, 2024 by Jasmine O

Samples: FAQ

Tip: Select "Command" + "F" on your keyboard to find a keyword/question (MAC)Tip: Select "Control" + "F" on your keyboard to find a keyword/question (PC) General Set Up The questions below are commonly asked during your Samples set up process for new users. Please work directly with your Launchmetrics Customer Success Manager to ensure you are takin...

9 min reading time
Updated September 13th, 2023 by Jasmine O

Creating a Single Sample

Creating New Samples Creating a single sample is usually an action used when you're receiving samples sporadically, or you have overlooked a sample in your showroom.   To get started you'll firstly need to Navigate to your Samples tab and click Samples Manager.  Click “Create Sample” on the right hand side.   This will open a new window, where you'l...

1 min reading time
Updated March 28th, 2024 by Jasmine O

Events Mailing - Drag & Drop Mode

Creating a new mailing Learn how to create a new mailing, and edit existing drafts Click "Create New Mailing" to begin.   You will be promoted to select the type of email that this Events Mailing is. After selecting the Email Type, click "Ok" to continue.  You'll find explanations of our templates below! Invitation  Generally used as your initial RS...

11 min reading time
Updated October 12th, 2021 by Jasmine O

Adding Email Addresses to Your Account

Adding Email Addresses to Your Account Receive all your invitations in one place by adding multiple email addresses to your account. Once approved, you can log into gpsradar.launchmetrics.com. Your top navigation at the left will guide you to the primary GPS Radar features and edit your account details. On the right, you have a search bar to find br...

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Updated March 1st, 2022 by Jasmine O

Video: Creating Multiple Contacts

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Updated July 26th, 2023 by Jasmine O

Installing a Network Printer (PC)

Notice The following steps will have to be completed TWICE — once for the Barcode printer, and once for the Address printer. Installation steps: Download the Zebra printer driver here: https://www.dropbox.com/sh/rivim71o293sobj/AAB4QnxDCgbq0p61UnGpFhlGa?dl=0 UnZip (extract) its contents by right-clicking on the folder Go to your computer's Control P...

0 min reading time
Updated February 9th, 2023 by Jasmine O

Creating an Event

Creating an Event Learn how to create and edit your event   To create a new event, click “Create Event” in the upper right corner of the page. The required fields will be denoted with a red asterisk(*): Department: This is the department of users who will have access to the event. Seating: Select the seating style for the event, either a Seated Even...

2 min reading time
Updated August 10th, 2021 by Jasmine O

Brand Focus Explained

Case study for Brands Focus pages Note:  All filters are applied to all graphs of your dashboard. Please keep this in mind when doing your analysis. You have to filter by brand, channel (print, online, social), date and country. All graphs are clickable, when clicking you will get a view of the top 10 placements for the scope analyzed in the graph (...

3 min reading time
Updated May 22nd, 2023 by Jasmine O

Request Manager - Converting Existing Requests & Reservations

Existing Requests & Reservations To search for an existing request or reservation you'll need to navigate to your Requests tab, followed by selecting "Request Manager"  You'll then need to use the various search fields at the top of the page. NOTE: By default, "Approved, Pending and Declined" are selected.    The Send-Out process can go from Req...

1 min reading time
Updated October 12th, 2021 by Jasmine O

Featured and your Feed

Featured and your Feed When you first login, you'll be brought to the Featured section of GPS Radar. Navigate to the other features by clicking through Feed, Releases, Galleries, or Moodboards at the top. The featured page is a carefully curated list of galleries and articles managed by our Senior Vice President of Industry Relations, Jessica Michau...

0 min reading time
Updated November 9th, 2023 by Jasmine O

How to use Sample Editorial Status

Request the add-on Measuring the impact of your samples activation is available if you have a seat in Samples and Discover along with the necessary add-on. Contact your sales representative to activate it.    Sample Editorial Status is a new way to indicate the status of the sample after it has been returned. Often times you may get an update when S...

0 min reading time
Updated October 12th, 2021 by Jasmine O

Adding Images to Galleries

Adding Images Add images to a collection using Galleries Creating a Collection on Galleries:  In order to add images, you must first create a collection on Galleries. To create a new collection: Go to Designer Editor and click “Create New” in the upper right corner of the page. Enter the Designer Name and any other information you wish to include, a...

1 min reading time
Updated March 15th, 2022 by Jasmine O

U.S Legacy Hardware & Supplies

 List  of all U.S Legacy hardware for Barcode and Address Label Printing Product Purchase Link 1 Purchase Link 2 Purchase Link 3 Purchase Link 4 Barcode Label Printer (880247-025D) Emea Zip Amazon Printer Inks 999 Inks Product Purchase Link 1 Purchase Link 2 Purchase Link 3 Purchase Link 4 Barcode Ink Ribbon ( 800132-002 ) Barcodes Inc Provantage Am...

0 min reading time
Updated October 5th, 2023 by Jasmine O

Setting up RFID Invitations

RFID Invitations Pair your scanner and assign an RFID tag to each of your invitees The preferred scanner for assigning RFID tags and checking in invitees at your shows is the BlueBerry HS UHF Scanner by Tertium Technologies.  To pair the scanner with your computer, go to System Preferences and select "Bluetooth". NOTE: Fashion GPS recommends pairing...

0 min reading time
Updated March 27th, 2024 by Jasmine O

Archived Events

Archived Events Access all the information you need from your passed archived events.  You can access your archived events by navigating to your Events Manager tab, and clicking the "Include Archived Events" tick box.  To find your archived events, look out of the black label on the left hand side as shown below. Once you event has been archived you...

1 min reading time
Updated September 5th, 2023 by Jasmine O

Printer Setup Overview

Once your printer and labels have arrived, you are now ready to set it all up!  The following outline all the steps that must be completed in order to print Barcodes or Address Labels from Launchmetrics. Required Steps: Install your printer onto your computer  Installing a USB Printer For Macs | For PCs Installing a Network Printer For Macs | For PC...

0 min reading time
Updated April 28th, 2023 by Jasmine O

France Hardware & Supplies (New)

Produit  Lien 1 Lien 2 Imprimante Barcode - ZD410 Solushop Amazon Barcode label (51 x 25mm) Solushop Bechtle Imprimante Barcode  Mobile Bluetooth (ZQ63) Solushop Amazon Imprimante Barcode  Mobile Bluetooth (ZQ51) Solushop Bechtle Produit Lien 1 Lien 2 Scanette Solushop Amazon Cable Solushop Amazon Produit Lien 1 Lien 2 Imprimante Address - ZD420 Sol...

0 min reading time
Updated August 30th, 2023 by Jasmine O

Voice Methodology

Launchmetrics’ Voice-Centric approach highlights the Voices creating value today to provide a holistic view of marketing performance and cross-compare the impact your various activities have on the customer lifecycle. From Media, Celebrities, Influencers, Partners and Owned Media, this methodology gives you a unique framework to understand the ROI o...

2 min reading time
Updated February 27th, 2023 by Jasmine O

My Dashboard

“My Dashboard” is Insights’ feature that allows you to customize a dashboard to your needs. Build your dashboard to gather the most important metrics on the same page and access all your KPIs in one click. Create your own dashboard to: perform a recurring analysis with graphs that are in different pre-configured dashboards compare the same graphs wi...

0 min reading time
Updated September 7th, 2023 by Jasmine O

Creating Send Outs

  How To Start The Create Send Out Process Send Outs can be started in 3 different ways: Hover over the Send Outs tab at the top of the Samples module and click 'Create Send Out'. Within the 'Send Out Manager', click the 'Create Send Out' button. Within the 'Sample Manager', users can search and queue samples that are needed first. After queuing the...

6 min reading time
Updated March 1st, 2022 by Jasmine O

Video: Creating a Contacts Mailing (Drag & Drop Mode)

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0 min reading time
Updated January 17th, 2024 by Jasmine O

Inventory Report

Inventory report   This report provides you with a real-time, detailed, overview of your Sample inventory. Inventory Report is ideal for when you are searching for available Samples to use in upcoming Send-Outs, Reservations, or Requests.   Search for your Samples using the drop down fields provided in your Search Wizard Remember if you cannot find ...

0 min reading time
Updated March 1st, 2022 by Jasmine O

Video: Chart Building & Invitee Seating

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Updated June 12th, 2023 by Jasmine O

Invoice Report

Invoice Report Search the history of any invoices that have been issued through the system Samples that were sent out through Loan Type: Purchase appear in the Invoice Report. Once you click “Generate Report”, all invoices issued will appear in the “Search Results” section. From the “Options” drop-down menu to the left you can print or edit the invo...

0 min reading time
Updated March 28th, 2024 by Jasmine O

Email Domain Manager

Email Domain Manager The Email Domain Manager is where you can browse & add email domains that are verified or pending spam authentication. When you want to send an email through the Launchmetrics platform with a custom SEND FROM email address (e.g. janedoe@company.com), you must check for, and sometimes modify your authentication records in ord...

3 min reading time
Updated April 21st, 2023 by Jasmine O

Inventory Audit

You can find the Audit page in the main navigation To get started, click "+Create New Audit" on the top left hand side  Here, you'll need to define the inventory subset you want to perform an audit on.  Fill in the required fields, which will be denoted by a red asterisk (*) and start session. Name: This will be the name of the audit i.e. End of Sea...

1 min reading time
Updated July 28th, 2023 by Jasmine O

Editing Send Outs

Editing your Send Outs Send Out details can change from time to time, or you may make mistake. In this case you can edit your open Send Out so you don't have to re-do the entire action saving you time.  Navigate to your Send Out Manager and search for your delivery using the search wizard Click the options drop down menu and select "Edit delivery". ...

1 min reading time
Updated January 25th, 2023 by Jasmine O

Remote Support

Team viewer If you are having trouble with your printer and you require remote support, we can assist you with this by requesting you to run Team viewer quick support through your Launchmetrics page. This will provide you with an ID and Password, that you will need to send to the Support agent helping you with your query.  To run team viewer quick s...

1 min reading time
Updated March 7th, 2022 by Jasmine O

What to Expect: Samples Training

Initial Implementation Meeting (30/45 minutes) This meeting will serve as an introduction in which we will review how to enter your current information into the system. In this meeting we will cover the following: How to fill out the Contacts Excel template (to enter your contacts database into the system). How to fill out the Samples Excel template...

0 min reading time
Updated April 23rd, 2024 by Jasmine O

Troubleshooting: Resetting Your Scanner

Troubleshooting: Resetting Your Scanner  In this article you will learn 2 things: Learn how set your Scanner to "AZERTY" Lear how to reset your Scanner Setting your Scanner to "AZERTY" If your LS2208 Scanner isn't reading your barcodes properly (e.g. FEFééééàààà instead of FEF00001111), just scan the following barcode to set the scanner to AZERTY. E...

0 min reading time
Updated October 17th, 2023 by Jasmine O

Events Glossary

General Set Up The glossary definitions below are commonly queried words/phrases when setting up an Event. Please work directly with your Launchmetrics support team to ensure you are taking advantage all possible options.  In-Person Event An In-person Event is an Event where invitees will be physically present.      Digital Event Digital events are ...

2 min reading time
Updated October 12th, 2021 by Jasmine O

Understanding the Galleries toolbar

Image Toolbar To view the toolbar, click on an image on Galleries.  Plus Sign: Add selected image(s) to a Global Custom Gallery or copy them into a department in order to enable requesting. Green Circle: Make selected image(s) online or viewable to GPS Radar users. Red Circle: Make selected image(s) offline or not viewable to the public. Trash Can: ...

0 min reading time
Updated August 10th, 2021 by Jasmine O

Benchmarking Explained

Case study for Benchmark pages Note:  All filters are applied to all graphs of your dashboard. Please keep this in mind when doing your analysis. You can filter by channel (print, online, social), date and country. All graphs are clickable, when clicking you will get a view of the top 10 placements for the scope analyzed in the graph (specific date,...

2 min reading time
Updated March 15th, 2022 by Jasmine O

Spain Legacy Hardware & Supplies

 List of  Modelos antiguos para clientes existentes Producto Enlace de compra  Impresora de códigos de barra (TLP2824 Plus) Ya no está a la venta Producto Enlace de compra 1 Enlace de compra 2 Enlace de compra 3 Etiquetas de código de barras  (51mm x 25mm) Zebra Amazon Amazon 2 Producto Enlace de compra 1 Enlace de compra 2 Cinta de tinta (57mm x 74...

0 min reading time
Updated March 1st, 2022 by Jasmine O

Video: Adding Invitees to an Event

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Updated April 29th, 2024 by Jasmine O

RFID Hardware

Warning Launchmetrics is not a hardware expert or supplied, nor an RFID one. Therefore please refer to your RFID partner for device compatibility or hardware purchase and support. The hardware listed below are the only models supported by Launchmetrics on which we can offer support and troubleshooting. RFID can be a complex and technical subject, we...

1 min reading time
Updated March 1st, 2022 by Jasmine O

Video: Editing Contacts

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Updated March 1st, 2022 by Jasmine O

Video: Creating an Events Mailing (Manual Mode)

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Updated March 28th, 2023 by Jasmine O

Insights glossary

Definitions   Voice: A consolidated profile including several sources, all handled by the same person, media or brand.Example: Rolex includes:  Instagram URL, Facebook URL, Twitter URL   Voice Types Media: Any content published by a third party and written by a journalist, team, freelancer, etc. It can have sources in print, online and social. Influ...

1 min reading time
Updated November 9th, 2023 by Jasmine O

Manage Placements

Request the add-on Measuring the impact of your samples activation is available if you have a seat in Samples and Discover along with the necessary add-on. Contact your sales representative to activate it.    💡 Top Tip When using “Manage Sample Placements” it's important that you fill in as much information as possible in the Editorial details secti...

1 min reading time
Updated February 14th, 2024 by Jasmine O

Import HTML into a Mailing

Import HTML into your Launchmetrics Mailing There may be times where you will want to import the HTML of a pre-designed email into your Contacts or Events mailing. Maybe you have a designer in your marketing department that has done the hard work of customizing an email for you. Or maybe you are transitioning from another mailing system to Launchmet...

1 min reading time
Updated September 20th, 2023 by Jasmine O

Account Setup

Once approved, you can log into gpsradar.launchmetrics.com. If you navigate to the headers at the top of the page, you will see the primary GPS Radar features. On the right, you have a search bar which allows you to find brand pages or specific users, a notifications centre and your profile image which you can click to make additional profile edits ...

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Updated April 23rd, 2024 by Jasmine O

How to Connect a Barcode Scanner to Your Computer

Setting up your Barcode Scanner   Launchmetrics recommend 2 different scanners. We recommend the below scanners as they have been tested by us therefore we can confirm they work perfectly with our platform.   Opticon OPR3201 Barcode Laser Scanner Zebra LS2208 Handheld Scanner   It's very important that when you unbox your scanner, you keep all of th...

0 min reading time
Updated October 12th, 2021 by Jasmine O

Media Manager

Media Manager View, edit, and manage all galleries Select between Master and Department-based galleries. Upload Images to your Media Manager before publishing them on GPS Radar. Use the above icons in your Media Manager to perform the below actions:  Enable Samples Requesting Enable Image Downloading Enable Social Sharing Publish to GPS Radar Email ...

0 min reading time
Updated May 22nd, 2023 by Jasmine O

Editing a Single Sample

Editing a Single Sample   Navigate to Samples Manager  Search for the Sample you wish to Edit. Select "Edit Details" from the "Options" drop-down menu on the left side of the page.   NOTE: This page has the same layout as if you were adding a new sample. Make your desired changes and click the "Update" button to save. If you're looking to edit multi...

0 min reading time
Updated February 27th, 2023 by Jasmine O

MIV Evolution

Launchmetrics’ proprietary Machine Learning algorithm provides brands with a unified currency to measure the value of all marketing activities across Voices, Channels, and Markets by assigning a monetary amount to every post, interaction, and article. Finely tuned to specificities of Fashion, Luxury, and Beauty, the algorithm was trained on actual m...

2 min reading time
Updated November 30th, 2021 by Jasmine O

Contacts Excel: Before you start

Implementation Takeaway (Contacts) In order for Fashion GPS to be most effective, it requires clean data and consistent practices. Adhering to the following preparation of data sheets will help ensure the system is set up for the most effective use. Before you begin filling out your Samples and Contacts Template remember: If you know you’re not goin...

0 min reading time
Updated September 12th, 2023 by Jasmine O

Overdue Returns

Overdue Returns You can search your overdue Deliveries or individual Samples by navigating to your "Returns tab" and selecting "Overdue Returns" Within your overdue returns tab you you can switch between "Samples" and "Deliveries" by selecting the tabs shown below.   Use the filters provided to find specific overdue, missing and late samples or deli...

1 min reading time
Updated October 12th, 2021 by Jasmine O

Linking events to your GPS Radar

Linking Events to Radar Ensure all your events appear in your Radar account   Click the  "Log In to link this event to your GPS Radar"  prompt on the RSVP page of your invitation. This will link all invitations from that Brand/Agency to your Radar account. If you do not see this option,  we recommend reaching out to the Brand/Agency that sent you th...

0 min reading time
Updated August 25th, 2023 by Jasmine O

Look Performance Report

The Look Performance Report provides insights into your sample usage based on Looks & over a specified period of time. It uses the "looks being sent out: at an aggregate, per send out level as data. This just means that a look can only be counted once per send out. This reports provides the following analysis: Average number of deliveries per Lo...

1 min reading time
Updated February 8th, 2023 by Jasmine O

Creating and Editing Designers

Designer Editor   Search for existing designers using the search fields at the top of the page. Add a new designer by clicking the “Create Designer” button in the upper right corner of the page. Choose to Edit, Archive, or Show Collections of an existing designer by choosing from the drop-down menu to the left (in the “Options” column). Please note ...

0 min reading time
Updated May 10th, 2023 by Jasmine O

Understanding Spam

Understanding Spam Learn what spam is and basic techniques that you can follow to help your mailings reach recipients. What is spam? Spam is any message that is considered unsolicited or irrelevant. It’s critical that you build lists and send targeted mailings to ensure the highest email deliverability rate What is spam? Spam is any message that is ...

4 min reading time
Updated October 13th, 2023 by Jasmine O

Uploading Your Logo to an Address Printer

In order to print your company logo on an address label, the logo file must be installed on the printer. Follow the steps below to install your logo onto your printer. Open the Logo Settings Dialogue In the header of the Sample app, click on your user name and find the Printer Setup page Scroll down to the Address Label printer Setup section Ensure ...

1 min reading time
Updated September 22nd, 2021 by Jasmine O

Viewing and Managing Events

Navigate to Events on the main menu to view and edit past and upcoming events. This will show you a global list of all events. If you wish to see only events you've been invited to select My Events Only under the RSVP Status filter. Refine your search further by selecting your RSVP status or a date range. For any event you're invited to, you can qui...

0 min reading time
Updated April 29th, 2022 by Jasmine O

Locking Sample Fields

Locking sample fields simply means that new values must be pre-determined in the system and cannot be created on the fly during an excel import process. This allows you to ensure clean data practices in your Samples app. We recommend locking lists only if you are building excel sheets manually and not exporting from another system. If you are using ...

0 min reading time
Updated March 1st, 2022 by Jasmine O

Video: Creating Sample Collections

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Updated August 2nd, 2023 by Jasmine O

China Hardware & Supplies (New)

Product Zebra Mall (斑马商城) ZEBRA旗舰店 Barcode Scanner (Corded) Opt. 1 LS2208 LS2208 Barcode Scanner (Corded) Opt. 2 DS2208 DS2208 Product Zebra Mall (斑马商城) ZEBRA旗舰店 Barcode Label Printer ZD888 ZD888 Barcode Label 50mm X 30mm 50mm X 30mm Barcode Label Printer Mobile Bluetooth (ZQ63) Barcode Label Printer Mobile Bluetooth (ZQ51) Thermal Direct vs. Therma...

0 min reading time
Updated July 26th, 2023 by Jasmine O

Forward Delivery

 Forward deliveries in cases where you need to ship samples directly to their next destination without returning them to your original showroom or sample closet. How to Forward a Delivery To forward a delivery, you'll need to navigate to your Send Out Manager Search for your delivery number  Click the options drop down menu on the left hand side of ...

0 min reading time
Updated March 1st, 2022 by Jasmine O

Video: Creating Multiple Samples via Excel

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0 min reading time
Updated April 22nd, 2024 by Jasmine O

Requesting Samples in Galleries (Guest View)

Guest Side (request samples) Once on a Samples-enabled showroom is available,  guests can add Samples to their request list, like they would add images to their download list. Then after consulting and consolidating their list, they can start to "request all Samples", filling in request information like the desired dates and details about the event ...

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Updated March 1st, 2022 by Jasmine O

Video: Searching for Samples & Layout Preferences

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Updated March 15th, 2022 by Jasmine O

France Legacy & Hardware Supplies

Produit Lien Imprimante Barcode -  TLP2824 (Plus) Ce modèle n'est plus disponible Encre - TLP2824 (plus) Solushop Barcode label Solushop...

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Updated September 13th, 2023 by Jasmine O

Creating and Editing your Looks

To Create your new Looks, you'll need to start by adding in your Look numbers.  Creating Look Numbers Navigate to "Look Manager" which is located under your Samples tab. Click "Create Looks".   Choose the Department, Designer, Season, and Collection you want to create Looks for. Under "Looks", type in the number of the Look you want to create, i.e. ...

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Updated September 11th, 2023 by Jasmine O

Video: Generating Events Reports

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Updated February 6th, 2024 by Jasmine O

Samples Mobile App Basics

The Samples by Launchmetrics mobile app is available in on Apple iOS devices only. Some features available from the app: Scan a barcode to see its details Queue samples in Sample Manager Create Send Outs Return/Receive Samples Verify Import  Match RFID Tags Locate a lost sample (that has an RFID tag attached) Print labels to Bluetooth printer Downlo...

3 min reading time
Updated December 21st, 2023 by Jasmine O

Configure Fonts for your Printer

Open the Font Settings Dialogue Firstly, ensure you have a printer selected & a printer language selected. Select EPL if you are not sure. The 3 dots button should appear if both options are selected Click to open the Font Settings Dialogue If using ZPL If using EPL Print a list of installed fonts Printing a list of fonts is the only way to see ...

1 min reading time
Updated March 27th, 2024 by Jasmine O

Contacts FAQ

General & Setup How do I reset my Contacts login password? Navigate to “ https://portal.launchmetrics.com/” Click “Forgot” under the password field Type in your email address that you provided to Launchmetrics to setup your account. Click “Send Reset Link” Please make sure you check your junk mail if you do not see your reset password email in y...

2 min reading time
Updated October 12th, 2021 by Jasmine O

GPS Radar for Brands and Agencies

As a brand, you can publish news, press releases, images, and events to the GPS Radar community. Create your own online media kit and showroom to share with the industry! You must first sign up for your own GPS Radar account. Once approved, go to My Profile. Then edit your profile. Under Brand Affiliation, you'll click on Add a Brand Profile. Fill i...

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Updated November 23rd, 2023 by Jasmine O

Gateway - Sample Sharing between brands & agencies

Enabling Gateway between yourselves and another Launchmetrics client, saves you valuable time otherwise spent importing seasonal samples, maintains consistency of sample data including descriptions and imagery, streamlines samples trafficking and coordination, efficient sample returns and more accurate and transparent client reporting. One-time, aut...

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Updated April 11th, 2024 by Jasmine O

Previously Recorded - Launchmetrics Workshops

Please see below for a list of previously recorded Trainings & Workshops conducted by our Launchmetrics Enablement team. Feel free to view any of the recorded sessions!       PREVIOUSLY RECORDED WORKSHOPS:   April 2024 Discover Training Workshop 🗓 Wednesday, April 10th, 2024 🔗 VIDEO RECORDING AVAILABLE ↗︎ Content Included: Introduction to newest...

2 min reading time
Updated October 18th, 2023 by Jasmine O

Samples Glossary

Master List  Master list is your company's Sample Library. The master list contains detailed information about all samples in the inventory. It typically includes data such as sample names, descriptions, locations, and other relevant attributes.  Importing samples from master list to a department's inventory copies all samples information and create...

4 min reading time
Updated March 28th, 2024 by Jasmine O

Prevent Emails from being received into Spam | Modify your DNS Records

Preventing your Emails from being received into Spam Internet Service Providers (ISPs), like Google, Yahoo, and Microsoft, use different types of authentication as a way to scan incoming emails for spam. Emails that fail this authentication are more likely to end up in a spam or junk folder. Because Launchmetrics is sending emails on your behalf, em...

3 min reading time
Updated September 22nd, 2021 by Jasmine O

What is GPS Radar

GPS Radar is a fashion community that brings together brands, agencies and members of the press to share news, images and events.Today, our platform connects brands with over 40,000 editors, stylists, buyers and influencers worldwide to share important information about their products, latest launches and more. Check out this video for more informat...

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Updated October 12th, 2021 by Jasmine O

For Brands and Agencies: Publishing Events

Before posting any kind of content to your brand profile, please be sure you switch from your personal profile to your brand profile by clicking on your brand's name in your Feed. If you have an event coming up, you can publish the event to the GPS Radar community calendar. In addition to sharing the event, you can also accept event requests. If you...

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Updated April 18th, 2024 by Jasmine O

User Privileges, Roles & Account Types

How it works Users within Samples, Contacts & Events apps must be assigned to a user role. User roles have a defined set of privileges (e.g. is able to create new inventory). User roles are assigned to Account Types which control the navigation.  Users can be assigned to only one User Role.  User Roles can be assigned to only one Account Type. A...

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Updated March 1st, 2022 by Jasmine O

Video: Creating a Single Contact

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Updated October 12th, 2021 by Jasmine O

For Brands and Agencies: Posting Images and Building a Virtual Showroom

Before posting any kind of content to your brand profile, please be sure you switch from your personal profile to your brand profile by clicking on your brand's name in your Feed. Once you're on your brand profile, you can click on Gallery to post images to Radar. First select the type of images you're uploading and its relevant season and collectio...

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Updated January 4th, 2024 by Jasmine O

Marking Samples as Sold

How to mark a sample in your inventory as Sold. In order to mark your inventory as sold, create a Send Out with Delivery Type 'Purchase' You will be prompted in the 3rd step to "Add Final Prices". Here you can manage discounts as well. Input Final Price information and click 'Create Invoice' to proceed Both a Closed Delivery and Invoice will be crea...

1 min reading time
Updated November 30th, 2021 by Jasmine O

Locking Contacts Fields

Locking Fields Maintain clean data and consistent practices in order for Fashion GPS to be most effective. Employees that will use Launchmetrics constantly should determine these lists together. Once this is decided and provided to  Launchmetrics , the fields can be locked down. This means every time an employee attempts to create a contact they mus...

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Updated February 3rd, 2023 by Jasmine O

RSVP Report

RSVP Report To create your RSVP report you'll need to navigate to your Reports Tab and click RSVP Report You can create or edit an existing template by either click "Edit" as shown below, or "Create Template".  These option will take you to the "Export Template" page where you can drag and drop the fields you need to view in your report.   You can s...

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Updated October 12th, 2021 by Jasmine O

For Brands and Agencies: Publishing News and Releases

Before posting any kind of content to your brand profile, please be sure you switch from your personal profile to your brand profile by clicking on your brand's name in your Feed. You can share any kind of brand related news with the community by entering the URL of the article you'd like to share as well as a description and any relevant tags. Rada...

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Updated May 22nd, 2023 by Jasmine O

Request Manager

Add a new request by clicking the “Create Request” button in the upper right corner of the page. To edit a request, click on the Options drop-down menu. Use the "Sort by" drop-down to arrange requests in your preferred order. Choose from the "Display" drop-down at the top or bottom of the page to select how many requests you would like to see. Reque...

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Updated July 26th, 2023 by Jasmine O

Installing a Network Printer (MAC)

Minimum System Requirements Mac 10.6 or later Notice The following steps will have to be completed TWICE — once for the Barcode printer, and once for the Address printer. Installation steps: Plug your printer into a power outlet & connect the printer to your router using an ethernet cable. Turn the printer on.  Make sure the printer is connected...

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Updated May 22nd, 2023 by Jasmine O

Automated Sample Email Notification Settings

Types of notifications available   Summary of Samples due Today Summary of Overdue samples When requests have been created, converted or declined.  Pending Send-outs. When a sample from your Send-out has been removed from your inventory.   You can configure these Notifications settings in Send Out Manager and Overdue returns     Below is a screen sh...

1 min reading time
Updated October 12th, 2021 by Jasmine O

Image Report

Image Report Run reports on views & downloads for individual images. Image Report Run reports on views and downloads for individual images. Click on "Image Status Report" to export your search results to Excel. Click on any of the User Activity Reports to export reports broken down by # of Requests, Social Shares, Views, Downloads, and Activity ...

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Updated July 26th, 2023 by Jasmine O

Troubleshooting your Barcode Printer TLP 2824

  During the life of your barcode label printer you may experience technical difficulties that require further attention. However, before concluding you have an issue, be sure to go through the below checklist first.  If the issue persists, please reach out to the Support team then. Make sure QZ tray is installed and launched Make sure your printer ...

2 min reading time
Updated April 5th, 2024 by Jasmine O

UK Hardware & Supplies (New)

 List of all New UK hardware for Barcode and Address Label Printing Regular Printing  Product Purchase Link 1 Purchase Link 2 Purchase Link 3 Purchase Link 4 Barcode Label Printer USB (ZD410) Barcode Warehouse Systems Print Media Ers Online The Barcode Business Barcode Label Printer  USB & Ethernet (ZD410) Barcode Warehouse TBA TBA TBA Product P...

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Updated April 28th, 2023 by Jasmine O

Italy Hardware & Supplies (New)

 Modelli aggiornati per i nuovi clienti Prodotto Link per l'acquisto 1 Link per l'acquisto 2 Link per l'acquisto 3 Stampante Barcode (ZD410) Amazon Omnitekstore Bechtle Stampante Barcode Mobile bluetooth (ZQ63) Amazon Omnitekstore Bechtle Stampante Barcode Mobile bluetooth (ZQ51) Amazon Omnitekstore Bechtle Prodotto Link per l'acquisto 1 Link per l'...

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Updated January 10th, 2023 by Jasmine O

Creating New Requests

Creating Requests  Hover over your main Requests Tab and select "Create Request". Within Requests you have three steps: 1. Details of the requests 2. Requested Items 3. Review & Convert   Details  Fill out as much information as you can in this section NOTE: all fields with a red asterisk are required. Setting Reminders Scroll to the bottom of t...

2 min reading time
Updated May 23rd, 2023 by Jasmine O

Samples Excels: Before You Start

In order for you to maximize your Samples app to be most efficient, it requires clean data and consistent practices.  This article outlines some best practices if you are building excel import sheets manually.  Adhering to the following preparation of import sheets will help ensure a clean import.   Before you fill out your Samples Template If manua...

1 min reading time
Updated August 14th, 2023 by Jasmine O

US Hardware & Supplies (New)

List of all New U.S hardware for Barcode and Address Label Printing Product Purchase Link 1 Purchase Link 2 Purchase Link 3 Barcode Label Printer (ZD41022) Amazon BarcodesInc PosGuys Barcode Label  Mobile Bluetooth Printer (ZQ63) Amazon BarcodesInc PosGuys Barcode Label  Mobile Bluetooth Printer (ZQ51) Amazon BarcodesIncs PosGuys Product Purchase Li...

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Updated November 30th, 2021 by Jasmine O

What to Expect: Events Training

Initial Implementation Meeting (30/45 minutes) This meeting will serve as an introduction in which we will review how to enter your current information into the system. In this meeting we will cover the following: How to fill out the Contacts Excel template (to enter your contacts database into the system) The New Client Implementation Form (to help...

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Updated April 2nd, 2024 by Jasmine O

Creating and Sending a Contacts Mailing

This article will walk you through all the steps to create a new mailing from scratch. If you would like to import the source code for a pre-designed template, go to this article. This particular article will focus on the Drag & Drop mode....and if you don't know what that means then read on! Getting Started To start, go to Contacts Mailing in y...

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Updated March 1st, 2022 by Jasmine O

Video: Searching for Contacts & Layout Preferences

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Updated March 1st, 2022 by Jasmine O

Video: Creating Send Outs

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Updated October 18th, 2023 by Jasmine O

Converting Temporary Contacts into Permanent Contacts

Converting Temporary Contacts into Permanent Contacts   To convert your Temporary Event contacts to Permanent contact (in your Contacts Database), follow the steps below:  Queue up the Temporary Contact(s) you wish to save to your database.  From the Queue Options drop-down menu select “Create as Contact.”  Select the designated Department for your ...

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Updated July 26th, 2023 by Jasmine O

Create Online Media Feeds

Creating Online Media Feeds Learn to create Online media feeds for your Focus This support article will focus on creating new Online media feeds. To learn the first steps on how to create new feeds, please read this support article, 'Creating New Feeds'. Sections of the Online Media Feed Naming the feed Defining main expression Adding and excluding ...

5 min reading time
Updated March 26th, 2024 by Jasmine O

Print Timings

Print clips average timings  There are two stages our print team need to follow before articles are available in Discover. The two stages are acquisition and processing. Acquisition is the time and steps of acquiring the actual magazine, can involve picking up at newsstands or shipments depending on the publication on the magazine (its priority) and...

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Updated January 25th, 2022 by Jasmine O

Australia Hardware

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Updated March 3rd, 2023 by Jasmine O

How do I find Social MIV in Discover

How do I find Social MIV in Discover You can track your MIV with different levels of granularity within Discover: on a specific post, profile, campaign or over a period of time. In your feed results you can see the metrics related to your brand and check the MIV associated with each placement: The Campaign and Periodic reports also offer you an anal...

1 min reading time
Updated March 28th, 2024 by Jasmine O

Events: FAQ

Tip: Select "Command" + "F" on your keyboard to find a keyword/question (MAC)Tip: Select "Control" + "F" on your keyboard to find a keyword/question (PC) General & Setup How do I reset my Events login password? Navigate to “ https://portal.launchmetrics.com/” Click “Forgot” under the password field Type in your email address that you provided to...

8 min reading time
Updated January 17th, 2024 by Jasmine O

Send Out Manager

  Send Out Manager   To search for your Send outs you have a large selection of multi-select fields to chose from to make your search quick and easy!   The fields in the above screen shot in the search wizard, are all fields you're able to use to when searching for a send-out. To add additional fields that are not visible, you can do so by clicking ...

1 min reading time
Updated January 19th, 2024 by Jasmine O

Configuring & Editing Newsletters

Configuring & Editing Newsletters Learn to configure and edit daily or weekly newsletters for your focuses Navigate to the Newsletter tab and click on the "+" icon next to Newsletter to create your newsletter. This is where all previous newsletters will be found. Use the 3 vertical dots button to edit, remove, or disable any existing newsletters...

3 min reading time
Updated August 29th, 2023 by Jasmine O

Replacing Ink & labels for your TLP2824 printer

Before you begin, make sure you have the following items: Info You can use the existing ribbon core already in your printer as your empty ribbon core. If you don’t have an empty ribbon core, use the ribbon core closest to you (when facing the front of your barcode printer) and unroll it. It will have negatives of your barcodes on it. Throw away the ...

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Updated April 8th, 2024 by Jasmine O

Creating Multiple Samples via Excel Import

Be sure to review the Samples Excels: Before You Start article which outlines some configuration options that you may want to consider before you import.   Download a Blank Template In the main navigation go to Import > Import Samples Under the Download Blank Templates section you'll see downloadable templates. For information on the different te...

1 min reading time
Updated January 19th, 2023 by Jasmine O

Editing Multiple Samples

Export for Updates Navigate to your Samples Manager and search for the samples you'd like to edit.  There are two options you have when exporting your samples. Option one: Search for your Designer/Collection/Season using your search wizard, click search and click "Export for Updates" at the bottom of your screen. This will export ALL your results.  ...

1 min reading time
Updated April 29th, 2024 by Jasmine O

My Supplies Overview

Warning Launchmetrics is not a hardware expert or supplier, therefore please refer to your hardware supplier or partner for device compatibility or hardware support.  The hardware listed below are the only models supported by Launchmetrics, on which we can offer support and troubleshooting. ℹ️ Purchase links are at the bottom of the page by country ...

1 min reading time
Updated March 1st, 2022 by Jasmine O

Video: Creating a New Event

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Updated November 30th, 2021 by Jasmine O

Enable IP Security

Enable IP Security Management The Launchmetrics product suite has various security options and setting to keep your data safe. One of these precautions allows you to track and control which IP addresses are allowed to access the system ie. if you only want your employees to access the system from the office or wish to be notified if they try to acce...

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Updated April 25th, 2024 by Jasmine O

Australia Hardware & Supplies (New)

Product Barcode.com.au TechBuy POS '99 POSSUPPLY Barcode Scanner (Corded) Zebra LS2208 Kit Zebra LS2208 Zebra LS2208 Zebra LS2208 Barcode Scanner (Bluetooth) - - Zebra CS3070 Zebra CS4070 Zebra CS3000 Product Barcode.com.au TechBuy POSSUPPLY Barcode Label Printer Zebra ZD410  (203 DPI) Zebra ZD410  (203 DPI) Zebra ZD410  (203 DPI) Barcode Labels 50m...

1 min reading time
Updated January 17th, 2024 by Jasmine O

Samples Manager

Samples Manager Search, edit, and queue up samples for further action Search Any sample detail that you enter into the system database can be searched in the Samples Manager. To search for a particular sample or group of samples, simply enter the sample details you have available, and then click “Search”. The more information you enter into the sear...

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Updated March 1st, 2022 by Jasmine O

Video: Creating Contact Categories & Types

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