Updated December 26th, 2022 by Rudeen Evans

Adding a Single Contact

Adding a Single Contact Below you will find steps on how to create a single contact:   To add a single contact, click “Create Contact” in the upper right corner of the page. The required fields will be marked with a  red  asterisk *  (e.g First Name, Department). Remember: Contacts can only belong to ONE Category (Press, Retail, etc.), but multiple ...

0 min reading time
Updated September 27th, 2021 by Rudeen Evans

Queuing Contact Groups

  Using the drop-down menu in the top center of the contact group list, you can copy or merge them to an existing or new group....

0 min reading time
Updated September 27th, 2021 by Rudeen Evans

Becoming GDPR Compliant

What is GDPR?   The European Union’s General Data Protection Regulation (GDPR) law, which is in effect as of May 25, 2018 imposes a strict set of requirements on how companies collect, store, and use personal data. Companies that don’t comply are subject to potentially hefty fines. Familiarize yourself with GDPR via their website and our GDPR Resour...

3 min reading time
Updated September 23rd, 2021 by Rudeen Evans

Merging Companies

Select/queue the companies you wish to combine and select "Merge" from the "Queue Options" drop-down menu. At the top of the page, select the company name that contains the most correct information. The highlighted details are the ones that will be saved when you merge the companies into one. NOTE: You can also type directly into any of the boxes if...

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Updated April 19th, 2022 by Rudeen Evans

Contacts Mailing Overview

For step by step instructions on how to create a new mailing, follow the links below: Creating a mailing from scratch — Use this article to learn more about designing your own mailing directly in the system and how to Send. Import HTML into a Mailing — Use article to learn how to import html into the system. Also be sure to check out the Mailings FA...

1 min reading time
Updated September 27th, 2021 by Rudeen Evans

Queuing Companies

To queue companies: Select the check box in the column to the left of each company. To queue all your companies from a specific search, select the first check box at the top of the search results. This will queue all companies on that page. NOTE: The companies selected will remain queued even if you perform a new search, move to the next page, or lo...

0 min reading time
Updated September 27th, 2021 by Rudeen Evans

Exporting Companies

At the bottom of the search results of your companies, you will find an Export section. Here you can create templates to export the companies that appear in your search results. You can print, email or create an Excel using this feature. NOTE: The information displayed when you Export will be determined by your Template. Create custom templates you ...

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Updated September 27th, 2021 by Rudeen Evans

Vendor Manager

Navigate to the Companies menu and select Vendor Manager. Add all required information marked with an asterisk and click "Create". Edit vendors by clicking on the pencil icon next to the name....

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Updated October 30th, 2023 by Rudeen Evans

Data Privacy Manager

Data Privacy Manager Use the Data Privacy Manager to mass clean up your contacts and manage your contacts' activity and consent Searching for Contacts  The Data Privacy Manager was created to help you manage data privacy across all of your contacts. You can navigate across the different contact types by selecting the tabs at the top. You may or may ...

3 min reading time
Updated December 26th, 2022 by Rudeen Evans

Adding a Single Company

Creating a single Company     To add a new company to your database, select "Create Company" in the upper right corner of the page.   Fill out the required fields noted with a red asterisk (*), including the Company Name. We advise you to put in as much information as possible. Click "Create" to save. Make sure to keep Company Name consistent, i.e. ...

0 min reading time
Updated December 26th, 2022 by Rudeen Evans

Adding Multiple Contacts

To add multiple contacts at once, please see the steps below on how to “Import  New   Contacts” : Download and fill out the Contacts Template. Please note that you cannot move or delete any columns in these templates, please keep the columns as they are. Fields in red are mandatory. Once filled in and complete, navigate back to your Launchmetrics si...

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Updated April 19th, 2022 by Rudeen Evans

Reviewing a sent Mailing

Select "Review Email" from the options dropdown next to your mailing in the Mailing Manager Review - Allows you to Preview the email again. Recipients - Gives you a snapshot of the success of the mailing. If you queue all the recipients under queue options you will have the following actions available: Add to Drafts - Add recipients to a current mai...

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Updated December 26th, 2022 by Rudeen Evans

Contact Category Manager

Before you can import your contacts, you will first need to add all categories that you plan on using in your database. You will need to a dd categories to your database manager to successfully import your contacts later.  What is a 'Category'?  A category is the descriptive label that defines a Contact's Professional Industry.  These labels should ...

0 min reading time
Updated May 22nd, 2023 by Rudeen Evans

Adding Multiple Companies

Importing Multiple Companies   Download and fill out the Companies Template. Department and Company Name are mandatory.  Please also note that you cannot move or delete any columns in these templates.  Once complete, navigate back to your site   Under "New Import" select your "Import Type" as Companies from the drop-down menu. Browse for your Excel ...

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Updated September 27th, 2021 by Rudeen Evans

Editing Multiple Companies

  Scroll to the bottom of Company Manager and click "Export for Updates" in the lower right corner of the page. This will download an Excel document of your entire contact database or the specific contacts you have searched. NOTE: If you do not filter down your search results by Company Name, City, Type, etc., you will export your entire companies d...

0 min reading time
Updated September 27th, 2021 by Rudeen Evans

Creating a Contact Group

Under the Contacts tab, go to the Contact Groups Manager. To add a new contact group, select the "Create Contact Group" button in the upper right corner of the page. From there, you can select the sharing level: global or department- based (only applicable to some users). Then you can add the name of your new contact group. If you are using special ...

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Updated September 27th, 2021 by Rudeen Evans

Company Manager

Options Menu Edit Details: Change the information associated with a company. Make sure "Update Address Information For All Associated Contacts" is selected at the bottom of the editor if you wish to update the Company Information for all associated contacts. View Details: View the information associated with the company. Delete: Permanently delete t...

0 min reading time
Updated December 26th, 2022 by Rudeen Evans

Creating Contact Types

Creating Contact Types  Add your contact types to your database manager to successfully import your contacts later. Before you can import your contacts, you will first need to add all types that you plan on using in your database.  Remember: Contact types are the additional labels that further list a contact's professional roles. A contact can have ...

0 min reading time
Updated December 26th, 2022 by Rudeen Evans

Sending a Mailing from Drafts

Go to the Drafts page of the Contacts Mailing tab. Click the drop-down menu under the "Options" column and click "Send Email". You can also send the mailing from the "Edit Draft" page. When your mailing is complete, it will move to the Sent tab in Events Mailing....

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Updated December 27th, 2023 by Rudeen Evans

Create a New Contacts Mailing

This article will walk you through all the steps to create a new mailing from scratch. If you would like to import the source code for a pre-designed template, go to this article. This particular article will focus on the Drag & Drop mode....and if you don't know what that means then read on! Getting Started To start, go to Contacts Mailing in y...

6 min reading time
Updated September 27th, 2021 by Rudeen Evans

Merging Contacts

Select/queue the contacts you wish to combine and select "Merge" from the "Queue Options" drop-down menu. At the top of the page, select the contact name that contains the most correct information. The highlighted details are the ones that will be saved when you merge the contacts into one. NOTE: You can also type directly into any of the boxes if y...

0 min reading time
Updated September 27th, 2021 by Rudeen Evans

Duplicate Finder

Find Duplicate Contacts Search and merge all duplicates in your database.  Merging Duplicate Contacts Fill out the two fields required: Full Name and Department. Select the sensitivity (% match) for each contact field in order to find duplicate contacts in your database and then click "Search". By default, the system is set to find contacts with an ...

1 min reading time
Updated March 25th, 2022 by Rudeen Evans

Managing Events from the Contacts Module

  To manage a contact's events, select "Manage Events" from the "Options" drop-down menu to the left of the contact's name.   From here you can view the events the contact has been invited to, add the contact to a specific event, add guests to the contact's events, and update travel address information. Once added to an event, you can change Seating...

0 min reading time
Updated September 27th, 2021 by Rudeen Evans

Travel Addresses

  You can associate more than one Travel Address to a single contact but they must be invited to an event in your system. Travel Addresses are event-specific. NOTE: To assign a travel address to a contact for a specific show, the contact must first be invited to that show.  Navigate to Contact Manager and search for the Contact(s) that you'd like to...

1 min reading time
Updated September 17th, 2021 by Rudeen Evans

Generating a Periodic Report

Generating a Campaign Report Learn to generate a Periodic PowerPoint report on your Feeds Click the Reports tab to get started! The first step to creating reports is selecting the Focus which you want your reports to focus on. Click here to learn more about creating monitoring Focus. Click here to learn more about creating new Feeds. Click here to l...

0 min reading time
Updated August 29th, 2023 by Rudeen Evans

Installing a USB Printer (Mac)

Minimum System Requirements Mac 10.5.2 or later (Optional) If you already have a CUPS/Classes definition related to this printer configured on your local computer please remove it to avoid any further confusion.  This can be done from http://localhost:631/admin  The following steps will have to be completed once for the Barcode printer, and once for...

0 min reading time
Updated August 4th, 2023 by Rudeen Evans

Configure Your Printer Setup Page

Your browser does not support HTML5 video. Now that you have successfully installed the printer onto your computer and installed QZ Tray, you must now connect your printer to the Launchmetrics' Samples application. Navigate to your Launchmetrics site and click your username on the top right hand corner. Select "Printer Setup" and you will be taken t...

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Updated September 24th, 2021 by Rudeen Evans

Miscellaneous Search Options

Search Options Freelancers : Contacts that are not associated to a Company are automatically marked as Freelancers. Linked to GPS Radar: Contacts that have been linked from your database to the Radar database. Profile Update Requested:     At the bottom of Fashion GPS emails, recipients have the option to update their profile information. By using t...

0 min reading time
Updated September 27th, 2021 by Rudeen Evans

Editing a Single Company

Edit Details: Change the information associated with a company. Make sure "Update Address Information For All Associated Contacts" is selected at the bottom of the editor if you wish to update the Company Information for all associated contacts. TIP:  Be sure that the company only has one department before selecting this option, as this will change ...

0 min reading time
Updated September 27th, 2021 by Rudeen Evans

Exporting Contacts

At the bottom of the search results of your contacts, you will find an Export section. Here you can create templates to export the contacts that appear in your search results. You can print, email or create an Excel using this feature. NOTE: The information displayed when you Export will be determined by your Template. Create custom templates you ca...

0 min reading time
Updated September 27th, 2021 by Rudeen Evans

Searching Companies

Once your companies have been imported into the system, you will be able to search for them using any company details that you entered into the database. Your search results will populate below the gray search box of Company Manager. You can change what columns are visible by clicking “Layout Preferences” on the right side of the page. From here, yo...

0 min reading time
Updated April 19th, 2022 by Rudeen Evans

Creating a Duplicate Mailing

You can easily create a duplicate mailing, even if it's already been sent. Simply locate the mailing you wish to duplicate and select "Create Duplicate" from the Options drop-down menu. After you create the duplicate, you can edit and update it any way you wish before sending. All the settings in the Set Up step will be copied. Recipients will not b...

0 min reading time
Updated December 26th, 2022 by Rudeen Evans

Editing a Single Contact

To edit a contact, click the drop-down menu in the "Options" column and then select "Edit Details"....

0 min reading time
Updated December 26th, 2022 by Rudeen Evans

Editing Multiple Contacts

Scroll to the bottom of Contact Manager and click "Export for Updates" in the lower right corner of the page. This will download an Excel document of your entire contact database or the specific contacts you have searched. NOTE: If you do not filter down your search results by Name, Category, Type, etc., you will export your entire contacts database...

0 min reading time
Updated May 22nd, 2023 by Rudeen Evans

Contact Group Manager

Contact Groups are used to create any lists you need for your contacts. In Contact Group Manager you will be able to view, edit, create, and delete contact groups. TIP: Examples of Contact Groups are: Paris Press List, LA Fashion Bloggers, NY Launch Event Invitees, NY Editor Media Blast, Tuesday Guest List, VIP Gift List Navigate to the Contact Grou...

0 min reading time
Updated September 27th, 2021 by Rudeen Evans

Queuing Contacts

To queue contacts: Select the check box in the column to the left of each contact. To queue all your contacts from a specific search, select the first check box at the top of the search results. This will queue all contacts on that page. NOTE: The contacts selected will remain queued even if you perform a new search, move to the next page, or log ou...

1 min reading time
Updated May 18th, 2023 by Rudeen Evans

Managing your feeds

Managing the Focus Dashboard Use the Focus Dashboard to view all Print, Online, and Social Feeds that have been created. Feeds View the Online, Social, and Print media feeds that have all been configured for this specific Focus. Use the Options button (3 vertical dots) per each feed to: Edit feed View feed mentions Remove feed Click directly on the ...

0 min reading time
Updated March 3rd, 2023 by Rudeen Evans

Creating New Feeds

To create a new feed, navigate to the Feeds tab, click the gear icon on the top right of the screen, and click 'Manage my feeds'. Creating feeds from the Focus list page Click on the 3 vertical dots next to the name of your Focus to create new Online, Social, and Print feeds. Here you will also find options to rename or delete the Focus. How to Crea...

0 min reading time
Updated December 26th, 2022 by Rudeen Evans

Searching Contacts

Once your contacts have been imported into the system, you will be able to search for them using any of the contact details you entered into the database. Your search results will populate below the gray search box of Contact Manager. Layout Preferences Change what columns are visible by clicking “Layout Preferences” on the right side of the page. F...

0 min reading time
Updated May 23rd, 2022 by Rudeen Evans

Contacts Custom Field Manager

Contacts Custom Field editor allows you to manage custom fields in Contacts. Find the Contacts Field Manager page in User menu on the top right corner of the site, a drop down list will open and you will need to select " Contact Field Settings". Note that there is a user privilege required in order to access this page. Then click on the Custom Field...

0 min reading time
Updated January 17th, 2024 by Rudeen Evans

Contact Manager

Contact Manager contains all of the contacts in your database. Every contact detail that you enter into the system database can be searched for and found here. You can search using the various different filters provided. Please note that there is a connection between key fields in the Contacts section, providing you with a more refined and tailored ...

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