Using Special Characters

Using Special Characters Learn how to properly use special characters when creating new text entries in your database.​When using special characters such as : !, @,#,$,%,^,&,*, <, > to create new text fields (Collection, Contact Groups, Contact Category, etc.) within the system, you must always place a space between them.

Written by Enrique Deolarte

Last published at: December 27th, 2023

Using Special Characters

Learn how to properly use special characters when creating new text entries in your database.


  • When using special characters such as : !, @,#,$,%,^,&,*, <, > to create new text fields (Collection, Contact Groups, Contact Category, etc.)  within the system, you must always place a space between the character tag and the rest of your text entry to save the entry in your database correctly.



For example:

  • If you enter a Contact Group name as I am a <super star , it will appear in the database as I am a.
  •  Therefore, you should enter this Contact Group name as I am a < super star. This corrected spacing will render your entry as intended-  I am a < super star.


NOTE: The only areas where <tags (special characters without spacing) are accepted are within the Mailing Editor in Contact and Event Mailings.




 

  • Additionally, records that are meant to be unique in your database (such as a Collection) can only be entered in your database once. 


For example: 

"another" is the same as: 

  • "Another"

  • "ANOTHER"

  • "ànôthèr"
     

NOTE: These character tag rules are in place to make working with special characters such as accents easier across different computer systems and languages.