Tip: Select "Command" + "F" on your keyboard to find a keyword/question (MAC)
Tip: Select "Control" + "F" on your keyboard to find a keyword/question (PC)
Swifty is our Launchmetrics Support Bot designed to assist our users with inquiries related to our products and services. When asking Swifty a question, it's important to mention the specific product you are inquiring about, as our terminology can be used across multiple products. For example, you might say, “I am having trouble uploading images to my Samples, can you help?”
Where can I find the Swifty Support Bot?
You can find the Swify support bot on the bottom right hand corner of the Launchmetrics knowledge centre, helpjuice, and on any of our product pages such as Samples, Discover, Event, Contacts etc. Look out for the dark green icon
How should I ask my questions to Swifty?
When asking Swifty a question it's important to mention the product are you inquiring about as Launchmetrics terminology can be used for multiple products.
For example: “I am having trouble uploading Images to my Samples, can you help”?
If the Launchmetrics Support Bot is giving incorrect information what can I do?
If you are being provided with wrong information, please reach out to support@launchmetrics.com, the support team will be able to give you the correct information and improve the results given.
What Languages does the Launchmetrics Support Bot support?
- Arabic
- Azerbaijani
- Bangladesh (Bengali)
- Belarusian
- Bosnian
- Bulgarian
- Cambodia (Khmer)
- Cantonese
- Catalan
- Chinese
- Chinese (HK)
- Croatian
- Czech
- Danish
- Dari
- Dutch
- Dutch (Belgium)
- English (AUS)
- English (Canada)
- English (Ireland)
- English (Philippines)
- English (Singapore)
- English (South Africa)
- English Tanzania
- English (UK)
- English (US)
- Estonian
- Finnish
- Finnish Swedish
- French
- French (Belgium)
- French (Canada)
- French (Swiss)
- Georgian
- German
- German (Austria)
- German (Switzerland)
- Global English
- Greek
- Hebrew
- Hindi
- Hungarian
- Icelandic
- Indian English
- Indonesian
- Italian
- Japanese
- Kazakh
- Korean
- Kurdish
- Laos (Lao)
- Latvian
- Lithuanian
- Malaysian
- Mandarin
- Middle East English
- Mongolian
- Myanmar (Burmese)
- Norwegian
- Pakistan (Urdu)
- Polish
- Portuguese
- Portuguese (Brazil)
- Romanian
- Russian
- Serbian
- Slovak
- Somali
- Spanish
- Spanish (Argentina)
- Spanish (Chile)
- Spanish (Colombia)
- Spanish (Mexico)
- Swahili
- Swedish
- Swiss (French)
- Swiss (German)
- Thai
- Thai (Thailand)
- Tigrinya
- Traditional Chinese
- Turkish
- Ukrainian
- Uzbek
- Vietnamese
Can I speak to an Agent with the Launchmetrics Support Bot?
You cannot directly speak to an Agent, however you can contact the support team by emailing support@launchmetrics.com. Alternatively you can contact us by phone with our office lines below:
USA
+1 212 367 3715
Office Hours: 9AM - 6PM EDT
FRANCE
+33 (0)1 85 64 46 20
Office Hours: 9AM - 6PM CEST
UK
+44 203 875 9129
Office Hours: 9AM - 6PM GMT
ITALY
+39 02 94751258
Office Hours: 9AM - 6PM CEST
SPAIN
+34 910 48 09 81
Office Hours: 9AM - 6PM CEST
JAPAN
+81 3 3281 9981
Office Hours: 9AM - 6PM JST
APAC
+81 80 3758 9824
Office Hours: 9AM - 6PM JST